“The Great Neon Light is a fantastic addition to my home decor. The design is sleek, and it fits perfectly on my bookshelf. The brightness settings are easy to adjust manually. Overall, very satisfied with my purchase!"”
Dear Valued Customer,
Thank you for your wonderful 5-star review of The Great Neon Light! We're thrilled to hear that it’s a fantastic addition to your home decor and that the sleek design fits perfectly on your bookshelf. It’s great to know you’re enjoying the adjustable brightness settings too!
If you have any further needs or questions, don’t hesitate to reach out. We appreciate your feedback and support!
Best wishes,
Neon Signs Support Team
“We had a book signing & I ordered a sign called the HAIRMAN OF THE BOARD Joseph Paris recalls his years with Frank Sinatra. It arrived just in time. Very satisfied”
Dear Michele,
Thank you so much for your glowing 5-star review of Neon Signs! We're thrilled to hear that your sign arrived just in time for your book signing. It’s wonderful to know you’re very satisfied with your purchase!
If there’s anything else we can do for you or if you have any questions in the future, please feel free to reach out. We truly appreciate your support and look forward to serving you again!
Best wishes,
Neon Signs Support Team
Dear Nathalie,
Thank you for sharing your thoughts with us. We're glad to hear that you find the design beautiful, but we're sorry to learn that the brightness didn't meet your expectations and that the material wasn’t what you anticipated.
Our intention is always to provide a product that delights, and your feedback is invaluable in helping us improve. If there's anything specific you'd like to discuss further, please feel free to reach out to us at cs@neonchamp.com.
Thank you for your understanding, and we hope to enhance your experience in the future.
Best regards,
Neon Champ Support Team
Dear Roger,
Thank you for your fantastic 5-star review of Neon Signs! We’re so glad to hear that your sign arrived perfectly packed and met your expectations. It’s always our goal to deliver products that impress.
If you need anything else in the future or have any questions, please feel free to reach out. We’re here to help and look forward to serving you again!
Best wishes,
Neon Signs Support Team
Dear James,
Thank you for your fantastic 5-star review of Neon Signs! We're thrilled to hear that you love the product and found the packaging solid and easy to operate. It's wonderful to have you as a customer, and we appreciate your interest in getting more!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. Happy to help and looking forward to seeing you again!
Best wishes,
Neon Signs Support Team
“I ordered a custom sign for my wife. When it arrived, I appreciated how well the packaging protected the sign. There was a minor flaw that I contacted the company about, and they informed me how to repair without having to return it to them, which is far more convenient for both myself and the company. The only thing I might recommend to improve on is communication about the status of the creation of the sign or timeline for when it will ship. Outside of that, I appreciate the craftsmanship and support.”
Dear Valued Customer,
Thank you for your wonderful 5-star review of Neon Signs! We're thrilled to hear that you appreciated the packaging and found our support team helpful in addressing the minor flaw. It's great to know that our repair guidance made things convenient for you.
We appreciate your feedback regarding communication on the status of orders, and we’ll certainly take it into consideration as we continue to improve our processes.
If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help, and we hope your custom sign brings joy to you and your wife!
Best wishes,
Neon Signs Support Team
“To say we are thrilled with our purchase is an understatement. We had excellent communication from the company. Received a black and white mock up before ordering, received all tracking information timely. I think it took about 2 weeks from confirmation until we had it in our home. Installation was quick and easy! Would definitely recommend this company.”
Dear Valued Customer,
Thank you for your amazing 5-star review of Neon Signs! We’re absolutely delighted to hear that you're thrilled with your purchase and that our communication met your expectations. Knowing that the mock-up and timely tracking information helped enhance your experience truly warms our hearts.
It’s fantastic to hear that the installation was quick and easy; we aim to provide a seamless process from start to finish. Your recommendation means the world to us!
If you ever need assistance or have questions in the future, don’t hesitate to reach out. Enjoy your new sign!
Best wishes,
Neon Signs Support Team
“We purchased a sign for our daughter for Christmas, unfortunately was lost in transit somewhere. Emailed customer service, was responded to the same day and they sent me a new sign! Just in time for Christmas! Would highly recommend.”
Dear Jeff,
Thank you for your amazing 5-star review of Neon Signs! We're so glad to hear that our customer service team was able to assist you promptly and that you received a new sign just in time for Christmas. Your recommendation means a lot to us!
If you need anything at all in the future or have any questions, don’t hesitate to reach out. We hope your daughter loves her new sign!
Best wishes,
Neon Signs Support Team
