Dear Kevin,
Thank you so much for your fantastic 5-star review of Neon Signs! We're thrilled to hear that you found our product at the best price and that it arrived on time. Your satisfaction is incredibly important to us, and it’s wonderful to know we met your expectations.
If you have any questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your amazing new sign!
Best wishes,
Neon Signs Support Team
Dear Isaac,
Thank you for your fantastic 5-star review of Neon Signs! We’re thrilled to hear that you’re extremely satisfied with your order. We understand how important tracking your shipment can be, and we appreciate your feedback regarding this aspect.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your neon sign!
Best wishes,
Neon Signs Support Team
Dear Chad,
Thank you for your wonderful 5-star review of Neon Signs! We're thrilled to hear that you received exactly what you ordered. Your satisfaction is our top priority, and it’s great to know that we met your expectations.
Should you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your neon sign!
Best wishes,
Neon Signs Support Team
“They do not deliver in the window promised
Terrible customer service
And lie about delivery
I never write reviews, but I seriously urge you not to use this company”
Dear Timothy,
We sincerely apologize for your recent experience. It is disheartening to hear that we fell short of your expectations regarding delivery and customer service. Your feedback is invaluable, and we take it seriously.
Please reach out to us at cs@neonchamp.com with your order details. We are committed to addressing these issues and finding a resolution that meets your needs.
Thank you for sharing your concerns.
Warm regards,
Neon Signs Support Team
“The wiring on the sign is broken and the sign does not work. i just hung it up in a seasonal pop up and there is no way for them to address this issue before my pop up ends. Customer service is very hard to work with.”
Dear Albert,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
Dear Jennifer,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
Dear Sandra,
Thank you for your fantastic 5-star review of our Neon Signs! We're thrilled to hear that you love the quality of your sign and that it fits perfectly in your Man Cave.
Your satisfaction is our top priority, and we appreciate your kind words. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your awesome new addition!
Best regards,
Neon Champ Support Team
“Placed my order and received my sign within a few weeks. The sign looks like what I custom ordered and was easy to install. Also, their customer service was prompt to address any issues or questions!”
Dear Valued Customer,
Thank you so much for your wonderful 5-star review of our Neon Signs! We're delighted to hear that your sign arrived on time and matched your custom order perfectly. It's fantastic that you found the installation process easy as well!
We're also pleased to know that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we truly appreciate your kind words.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new Neon Sign!
Best wishes,
Neon Champ Support Team
