Dear Emily,
Thank you so much for your incredible 5-star review of our Neon Signs! We are absolutely thrilled to hear that you love the sign for your tattoo shop. Your recommendation means the world to us, and we truly appreciate your support.
If you ever need anything else or have more feedback to share, please feel free to reach out. We're here to help and look forward to serving you again in the future!
Best wishes,
Neon Champ Support Team
“I was lucky enough to eventually receive my sign but it was far past the promised date. The cord for it came separately from India and wrapped in about 40 layers of tape, I had no idea what it was and it took about 20 minutes to unwrap. The sign is OK. The website chat and phone numbers are both fake.
I do not recommend unless you don't really need a sign and just want to gamble.”
Dear Kathryn,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
Dear UKRIT,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
Dear Jay,Thank you so much for giving us a fantastic 5-star rating for our Neon Signs! We greatly appreciate your support and loyalty as our valued customer.
We are delighted to hear that our Neon Signs are working perfectly for you. It's great to know that you found our alphabet style selection helpful in meeting your specific requirements. We always strive to offer a diverse range of options to cater to our customers' needs.
Please don't hesitate to reach out if there's anything else we can assist you with. We value your business and hope to continue serving you in the future!
Best regards,
Neon Champ Support Team
“After over a month of reaching out to this company I have lost hope I will ever get my HUNDREDS of dollars back. My sign arrived with faulty wiring and will not work. I have reached out via email, call, form submission and voicemail. All of which have been either ignored or ghosted me after a few responses. When you call the company’s phone, it rings for 10+ minutes and when answered they will tell you “that has to be taken care of via email” when emails aren’t responded to.”
Dear Lexi,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
“I was very impressed with how my sign turned out . The colors are exactly as I chose and the design is really attractive. It was easy to set up and it works seamlessly. It looks professional too.”
Thank you so much for your amazing 5-star rating of our Neon Signs! We're thrilled to hear that you were impressed with how your sign turned out. It's great to know that the colors turned out exactly as you chose and that the design is attractive. We take pride in providing seamless setup and functionality, so we're glad that it was easy for you to set up and that it works seamlessly. It's also fantastic to hear that it looks professional. We truly appreciate your feedback and support. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again!
“Very happy with our new neon signs. Appear to be quality construction and their appearance is awesome. Highly recommend! Custom design sign was easy to design and was delivered promptly.”
Dear William,Thank you so much for giving Neon Signs a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you are very happy with your new neon signs. It's wonderful to know that the signs have a quality construction and awesome appearance.
We also genuinely appreciate your recommendation to others. Our team takes pride in providing custom design options that are easy to create, and we are proud to have delivered your sign promptly.
Once again, thank you for choosing Neon Signs. We look forward to serving you again in the future!
Best regards,
Neon Champ Support Team
“They did not make the sign as requested and made changes to the ask without consulting me. When approached about rectifying it they neither provided a refund nor offered to remake the sign. Do not go here!”
Dear Justin,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
