“We ordered a neon light for our Clinic and it’s beautiful but we did not receive a power cord or the remote to dim or brighten the light. Several emails were sent to costumer service with no return emails trying to fix the problem! After no contact we order a ac adaptor cord from Amazon and got the sign lite up!”
Dear Robin,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
“I started looking at neon signs about a month ago. I had an idea for one for my Billiard room. After looking at several sites, I chose NeonChamp for a number of reasons. There was some positive reviews and the price was in my ballpark. I am so happy I did and I couldn't be more happier with my custom light. So many compliments already from friends and family on how nice it is. I am very happy with this and would definitely recommend.”
Dear Anthony,Thank you so much for your glowing 5-star review of Neon Signs! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with NeonChamp.
It's fantastic to know that our website, positive reviews, and pricing aligned perfectly with what you were looking for. We're glad that you chose us to create your custom neon light for your Billiard room.
We're even more delighted that your friends and family have already started complimenting the light and how nice it looks. It brings us immense joy to see our customers satisfied with their purchases.
Thank you once again for recommending us. It means a lot to us and we look forward to serving you again in the future.
Best regards,
Neon Champ Support Team
“I started looking at neon signs about a month ago. I had an idea for one for my Billiard room. After looking at several sites, I chose NeonChamp for a number of reasons. There was some positive reviews and the price was in my ballpark. I am so happy I did and I couldn't be more happier with my custom light. So many compliments already from friends and family on how nice it is. I am very happy with this and would definitely recommend.”
Dear Anthony,Thank you so much for your fantastic 5-star rating of our Neon Signs! We truly appreciate your kind words and support.
We're thrilled to hear that you started exploring neon signs a month ago, and that you chose NeonChamp to bring your idea to life for your Billiard room. It's wonderful to know that our positive reviews and competitive pricing were factors in your decision-making process.
We're delighted that you're extremely happy with your custom light and that it has already received numerous compliments from your friends and family. Your satisfaction means a lot to us, and we're glad that we could exceed your expectations.
Once again, thank you for recommending NeonChamp. Should you have any other neon sign needs in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you.
Warm regards,
The NeonChamp Team
“This sign is just stunning! It looks really good in our space and we love the multiple modes that you can set it to. It really lights up our back porch and it can be dimmed which is great.”
Dear [Reviewer's Name],Thank you so much for your glowing 5-star rating of our Neon Signs! We truly appreciate your kind words and feedback. We're thrilled to hear that the sign is stunning and that it looks fantastic in your space. The multiple modes available are indeed a great feature, and we're delighted that it brings light and charm to your back porch. The option to dim the sign adds even more versatility, making it perfect for any ambiance.
We're incredibly grateful for your support and for choosing our Neon Signs. Please do not hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We hope our sign continues to light up your back porch for many evenings to come!
Warm regards,
Neon Champ Support Team
“Good price for this type of sign, took a little longer than I expected but they were always responsive to my queries, and took care of a little oversight right away after the delivery which left me feeling satisfied.
I'm ok with it being a little longer if it has good service and a person on the other end that seems to care.
Best,”
Dear David,Thank you so much for taking the time to leave us a 5-star rating for our Neon Signs. We sincerely appreciate your support and positive feedback.
We are glad to hear that you found our prices reasonable for this type of sign. We also apologize for any inconvenience caused by the longer than expected delivery time. However, we are delighted to know that our team was always responsive to your queries and promptly took care of any oversight after the delivery. Your satisfaction is our top priority, and we are thrilled to have left you feeling satisfied.
Your understanding that a little extra time is worth it when accompanied by excellent service and a caring customer support team means a lot to us. We will continue to strive for customer satisfaction and deliver the best possible experience.
Thank you again for choosing our Neon Signs, and we hope to serve you again in the future.
Best regards,
Neon Champ Support Team
Dear Reid,Thank you so much for leaving us a 5-star rating for our Neon Signs! We truly appreciate your support and are thrilled to know that you had a positive experience with your purchase.
We are delighted to hear that our packing exceeded your expectations and provided you with a sense of security. We take great pride in ensuring that our products are carefully packaged to ensure they arrive in perfect condition and ready to shine bright for you!
Thank you once again for your kind words and high rating. Your satisfaction means the world to us, and we look forward to serving you again in the future.
Best regards,
Neon Champ Support Team
“We ordered 6 signs for an upcoming event and were very please with the quick turnaround, excellent packaging and communication throughout the process. Would definitely use again!”
Dear Katrina,Thank you so much for your fantastic 5-star rating of our Neon Signs! We greatly appreciate your support.
We are thrilled to hear that you were pleased with your recent purchase and that everything went smoothly. It means a lot to us that you found the turnaround time quick, packaging excellent, and our communication throughout the process satisfactory.
We would be more than happy to assist you with any future events or projects, as we value your satisfaction as our customer. Once again, thank you for choosing us, and we look forward to serving you again!
Best regards,
Neon Champ Support Team
“Our sign is for our church's ladies ministry called REAL Women Relationships, Encouragmenr, Accountability& Laughter. We used it for tge first time this past Saturday at our Annual Tea Brunch. It was perfect!”
Dear Michelle,Thank you so much for your glowing 5-star rating of our Neon Signs! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our product.
We are even more delighted to learn that our sign was a perfect fit for your church's ladies ministry, REAL Women Relationships, Encouragement, Accountability & Laughter. It warms our hearts to know that our signage contributed to the success of your Annual Tea Brunch this past Saturday. It's always a joy to hear that our products bring happiness and fulfillment to our customers.
Once again, we are grateful for your kind words and enthusiastic feedback. We look forward to serving you again in the future!
Best regards,
Neon Champ Support Team
