Dear Reid,Thank you so much for leaving us a 5-star rating for our Neon Signs! We truly appreciate your support and are thrilled to know that you had a positive experience with your purchase.
We are delighted to hear that our packing exceeded your expectations and provided you with a sense of security. We take great pride in ensuring that our products are carefully packaged to ensure they arrive in perfect condition and ready to shine bright for you!
Thank you once again for your kind words and high rating. Your satisfaction means the world to us, and we look forward to serving you again in the future.
Best regards,
Neon Champ Support Team
“We ordered 6 signs for an upcoming event and were very please with the quick turnaround, excellent packaging and communication throughout the process. Would definitely use again!”
Dear Katrina,Thank you so much for your fantastic 5-star rating of our Neon Signs! We greatly appreciate your support.
We are thrilled to hear that you were pleased with your recent purchase and that everything went smoothly. It means a lot to us that you found the turnaround time quick, packaging excellent, and our communication throughout the process satisfactory.
We would be more than happy to assist you with any future events or projects, as we value your satisfaction as our customer. Once again, thank you for choosing us, and we look forward to serving you again!
Best regards,
Neon Champ Support Team
“Our sign is for our church's ladies ministry called REAL Women Relationships, Encouragmenr, Accountability& Laughter. We used it for tge first time this past Saturday at our Annual Tea Brunch. It was perfect!”
Dear Michelle,Thank you so much for your glowing 5-star rating of our Neon Signs! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our product.
We are even more delighted to learn that our sign was a perfect fit for your church's ladies ministry, REAL Women Relationships, Encouragement, Accountability & Laughter. It warms our hearts to know that our signage contributed to the success of your Annual Tea Brunch this past Saturday. It's always a joy to hear that our products bring happiness and fulfillment to our customers.
Once again, we are grateful for your kind words and enthusiastic feedback. We look forward to serving you again in the future!
Best regards,
Neon Champ Support Team
“The customer service is terrible. They refused to exchange the sign when asked to fix their mistake. I ordered a turquoise sign and received a white sign. They have yet to remedy this solution. I also needed another sign for my son but will not be purchasing from them again.”
Dear Ciera ,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
“I ordered from Neon Signs because of their prices and reviews. The sign is beautiful...perfect...amazing. Then it stopped working. I reached out via email and didn't hear back. I called, spoke to someone, and got an email reply the same day. The solution worked (a new remote) and the sign is making people smile in our little shop.
I would recommend, and I would use again.”
Dear Tim,Thank you so much for taking the time to leave a 4-star rating for Neon Signs! We greatly appreciate your support and feedback.
We are thrilled to hear that you chose Neon Signs due to our competitive prices and positive reviews. We are also delighted to know that the sign you ordered turned out to be beautiful, perfect, and amazing. However, we sincerely apologize for the inconvenience you experienced when it stopped working.
We appreciate your patience when reaching out to us via email and are glad to hear that you received a prompt response after contacting us by phone. We are pleased that the solution we provided, in the form of a new remote, resolved the issue. It is fantastic to hear that the sign is now spreading smiles in your little shop.
Thank you for recommending Neon Signs and expressing your willingness to use our services again! We are here to serve you and look forward to assisting you with any future signage needs.
Warmest regards,
Neon Champ Support Team
“The sign looks great once it was cleaned. It was delivered in great packaging but the sign itself was pretty dirty. My main complaint is the remote doesn't work. When I turn it on it will not stop flashing. I worked through the instructions to get it to just light up and it would not work.”
Dear Taylor,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
“The sign looks amazing and is exactly what I was looking for. Pricing was incomparable and the quality is fantastic. The company was so thoughtful as to send me a video of the sign (turned on, showing off the controls) before they shipped it to me. You do not get that kind of service anywhere else. All in all, I highly recommend NeonChamp (10/10!!!)”
Dear [Reviewer],Thank you very much for your stellar 5-star review of our Neon Signs. We are thrilled to hear that the sign looks amazing and meets your exact requirements. Our team takes great pride in offering high-quality products at incomparable pricing, so we're glad to hear that you found both the price and quality fantastic.
We are particularly delighted that our thoughtful gesture of sending a video showcasing the sign's controls before shipping resonated with you. At NeonChamp, we strive to provide exceptional customer service, and it's wonderful to know that our efforts are appreciated.
Your recommendation means the world to us, and we are humbled to have earned a perfect 10/10 score from you. Should you need any assistance or have further inquiries in the future, please don't hesitate to reach out. We value your continued support and hope to serve you again soon.
Best regards,
Neon Champ Support Team
“We were trying to get a neon sign ordered with a somewhat long quote for our office. I looked at SEVERAL websites before I found Neon Champ and the signs were significantly more expensive. I almost gave up on the neon sign idea. Neon Champ is very resonably priced, the sign came so safely packaged it was hard to get open, and the sign looks AMAZING! It looks a little dirty in the photo because we keep moving it around the office to see if we want to add any more neon signs because this one turned out so nice. I can't recommend Neon Champ enough.”
Dear Hailey,Thank you so much for giving Neon Signs a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
We understand that finding the right neon sign with a long quote for your office can be challenging, and we're glad that you didn't give up on the idea. At Neon Champ, we strive to offer reasonably priced products without compromising on quality. We're delighted that you found our prices to be more affordable compared to other websites.
We also take great care in packaging our products to ensure they arrive safely at your doorstep. Although we apologize for the struggle you faced in opening the package, it warms our hearts to know that the sign arrived intact. And as for the sign itself, we couldn't be happier that it turned out AMAZING! Please rest assured that any "dirtiness" in the photo is understandable given the delightful exploration you've been conducting in your office.
Your recommendation means the world to us. If you ever decide to add more neon signs, we'd love to assist you in creating an even more visually stunning office space. Feel free to reach out to us anytime with any further inquiries or requests.
Thank you once again for your kind words. We're here for you, always.
Best regards,
Neon Champ Support Team
