“The hat itself was purchased as a Christmas present and is great quality and fantastic value. I won't fault the product at all, it's gorgeous.
Unfortunately, it didn't fit and the customer service I've recieved from New Forest Clothing hasn't been great. No-one replied to an email I sent about advice on how to return due to having lost the order number, so I haven't been able to return and have been left out of pocket and the recipient without a gift.”
