“Nowhere on ANY paperwork is mentioned
100% cashmere!!!
Very paperwork that I received with the sweater and the sweater itself NEVER mentioned 100%
Cashmere.
The color of the sweater is beautiful and works with my travel clothes. So NO I do not want another color.
I plan to write a review about your misleading advertising on the internet! False advertisement!
I will keep the sweater which is SO very scratchy and others have suggested that I wear silk long underwear beneath the scratchy sweater.
I assume it is a wool blend!”
Dear Ms Gamm,
Thank you for your review and I am so sorry to hear your disappointment.
I can see we have already been in contact regarding the matter and would like to get this sorted for you as quickly as possible. Regarding the missing 100% cashmere tag, this is certainly very strange as we do not offer any variations in composition for this garment, only 100% cashmere. As mentioned in our emails to you, you are more than welcome to pop the garment back to us for a full refund, we can then investigate with our suppliers what has happened with the sweater you received.
Again I am so sorry for the inconvenience and look forward to hearing back from you.
Many thanks
Ben
Customer Service Manager
“This is the perfect v-neck. And this hue! It has an elegant fit - drapes beautifully. I will be collecting a few more and really appreciate the seasonal colors.”
