Hi Arabia, we appreciate your feedback and hope the information you get based on your sample report gets you started with your gut health journey. If you have any questions along the way, feel free to reach out to our support team at support@ombrelab.com.
“Very informative!! Easy to collect sample and send back. Emailed me once they were received. Informed me on how long my results would take. Once notified the results were done, logged in saw what my gut health was… gave me foods to to eat and not to eat to boost my good bacteria. Have a second kit that I’m going to use in a few months!!”
Hi Susannah,
We're happy to be part of your gut health journey and we appreciate you for choosing us! If you have any questions about your health report, probiotics or food recommendations, feel free to reach out to our support team! And stay tuned, more features will be added to our app!
Hi Carolyn!
We're happy to hear that our probiotics are working out for you. Also don't forget to add your food recommendation to your diet! If you have any questions, we'd be happy to provide answers or any insights. Contact our customer care team support@ombrelab.com. We're here for you 100%.
Hi Gilles,
Thank you for choosing us! If you have any questions about your health report, probiotics or food recommendations, feel free to reach out to our support team at support@ombrelab.com! And stay tuned, more features will be added to our app!
We are so glad to hear that you found our Gut Health test kit to be a very good product. We greatly appreciate your kind words! If you ever need any assistance, please feel free to reach out at support@ombrelab.com.
“The price is reasonable but in comparison to other similar tests, not as detailed. I still have not received my results and it has been approximately 5 weeks.”
Hi Patrice, your gut health report is ready to view. You should've gotten an email indicating that. If you didn't, we do apologize. Go ahead an login to your account here https://account.ombrelab.com/signin and let us know if you have any questions.
We greatly appreciate your kind words! We are always looking for ways to improve the feasibility of our products and we are so glad to hear that you found the sampling process easy. If you ever need any additional assistance, please feel free to reach out to our customer care team at support@ombrelab.com.
“While I appreciate the opportunity to obtain this information, the format is not easy to use for me. I would like a list of foods to add/eat and foods to avoid in a print format that doesnt have a lot of pictures. I know what foods look like.”
We hear you loud and clear Kristin! Our Product Team is going to develop new features for the app this year and we sure hope to have this release later this year. If you have anything else to share or need help understanding your report, please contact support@ombrelab.com
