“I really appreciate all of the insight received about my gut microbiome. However, the advice is not as concise as I would like. Though, using the information provided, such as bacteria that are needed to be improved, I was able to research further and have added a prebiotic to my daily regimen to feed the lacking bacteria. I will try testing again at a later date to see if there is improvement. In addition, the recommended probiotic is not as broad spectrum as the one I am currently taking and lacks several of the bacteria Ombre indicates I'm low on.”
Hi Shad,
We appreciate your feed and happy to hear that you enjoy the content we provide based on your sample report. If you want to reach out to support@ombrelab.com, the customer care team can answer any questions or give you some insights on your report that you are curious about. Let us know. We're here for you!
Hi Stephen,
Looking into your account under the email you left this review with, we do not see a sample kit ID registered into it. Did you perhaps use a different email to register your sample kit ID?
Also, in your Ombre test kit, it included a card (the size of a bookmark) which contains your sample kit ID (please see attached image). Do you still have this card?
Hi Emely,
Thanks so much for your kind review! We hope your journey towards a healthier gut goes smooth sailing. If you have any questions, you can always reach out to support@ombrelab.com. We're here for you!
“Great test kit that was easy to use. After I activated my account, the result were posted a few days later. I just ordered the recommended healthy gut probiotic. I'm excited to see if it makes a difference.”
Hi Melissa,
We're to happy hear that your experience with Ombre is going well so far and hope that when you start on your probiotics and your food recs that it goes smooth sailing from there. If you ever need any help, please feel free to contact support@ombrelab.com.
Hi Stephanie,
Glad to hear your experience went smooth sailing. We hope your taking the next steps in your gut journey! If you have any questions, let us know. We're here for you! support@ombrelab.com.
Hi Emily!
We're happy to hear that our probiotics have been effectively working for your gut! Your journey towards a healthier lifestyle is something we want to be a part of. Please let us know if you have any questions. We're here for you!
Hi Ashley, thanks for sharing your experience with us. If you have any questions or comments about your results, probiotics or your food recommendations, feel free to reach out customer care team at support@ombrelab.com.
