Hi Dawn,
Thank you for choosing us! If you have any questions about your health report, probiotics or food recommendations, feel free to reach out to our support team at support@ombrelab.com! And stay tuned, more features will be added to our app!
Simple and straight to the point that what we try to do best. Jimmy, we hope you learned a lot about your gut health. If you have any questions or comments, feel free to reach out our customer care team anytime!
Ethan, we've seen your interactions with one of our agents and this is the response she sent out to you regarding about the "heavy" information that was given to you. We believe you missed it.
The associations presented are based on supporting literature. The allocation to the Heavy body type is due to the abundance of specific bacteria that have shown within the research to be associated with a heavier weight or the lack of specific bacteria that have shown to positively affect weight management. Certain bacteria can be prone to "energy harvesting" which indirectly negatively affects metabolic health. In contrast, bacteria such as Akkermansia have been shown to positively affect metabolic health and weight management. However, the correlation is only based on associated bacteria, many additional factors influence body weight such as metabolism, age, exercise frequency, and diet.
Hi Safwan,
Thanks for the review!
At the moment, we are only shipping our probiotics to Canada, New Zealand, Australia, and the United Kingdom. As for our Gut Health Kits, it is only available in the US. We do apologize for the inconvenience and hope to offer our products to all countries in the near future.
If you have any questions, please let us know.
Hi Allyson,
Have you reached out to our support team at support@ombrelab.com? We're sorry to hear that the probiotics are not working out for you. We could consult with our nutritionist to recommend a new blend for you. If you're interested, feel free to email us.
“I am enjoying the probiotic supplements made for my current gut profile. I have just completed a week and a half on the supplements and plan to continue taking the supplements until I notice improvement in digestion and energy/mood. The kit was easy to complete and the analysis of my gut profile is very informative, so much so that I am now shopping intentionally to make sure my pantry and refrigerator have the suggested food items to support my gut health and probiotic regimen. I plan to take the probiotic and continue with the diet suggestions until I notice improvement in the areas outlined in my results and possibly retest my gut in the future.”
Hi Jessica,
Thanks for sharing your experience with us! We love to hear it! Please continue to update us on your experience on your gut health journey. There are more things to come on our website that will help. If you have any questions or comments, you can reach out to support@ombrelab.com.
“Hi! I enjoyed seeing my results of the levels of bacteria, however I think there is room for improvement with the report. I think people could be misguided with some of the recommendations on the report.”
Hi Hayley!
We hear you! Our product team have big projects and we'll release a new revamp version of the premium report in the coming months. If you have anything else you'd like to see improve, shoot us a message at support@ombrelab.com.
