“Unless you like sleeping in a puddle everynight, don't buy this product. I purchased this tent from tentworld in Cairns in August 2024 and it leaked like a sieve with the fly screen waterproof cover on. I was told it's probably because of the condensation build up and to open the lower vents. Well the next two trips was like a swimming pool. Water was seeping through the blackout material and you could see the sunlight through parts of the block out cover. I was told this was normal as they wear down, how can this be when the tent is only a few months old and only used 3 times, leaking on each occasion. Well after taking it into the store and having it assessed the cover was replaced after mould has built up all through the tent without a new replacement tent. What a joke of a warranty policy.”
Hi Selwyn,
Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve faced with your tent, and we understand how frustrating this must have been.
Condensation can sometimes be mistaken for leaks, but from your description, it sounds like you experienced more than just moisture buildup. The fact that water was seeping through the blackout material and that you could see sunlight through parts of the cover raises concerns about the tent’s condition. We also understand your disappointment regarding the warranty outcome.
We appreciate that you took the time to have the tent assessed in-store and that the cover was replaced. However, if you still have concerns about the tent's performance or the warranty resolution please reach out to Tentworld.
Cheers,
Team OZ Trail
“Purchased through Tentworld Fyshwick. This tent sets up & breaks down very quickly & easily. The blockout coating keeps the interior very dark & does a good job a keeping the temps down too. Excellent ventilation, smooth zippers & a handy led light strip are all great features. Comes with a battery box (4x D size batteries required) to run the LED, but we swapped this out for a small rechargeable power bank. LED strip is also dimmable. very happy with the tent. Only other thing we will upgrade is the tent pegs for some thicker ones.”
