Hi Kelly, Thank you for your review and sorry the items are not with you yet. Unfortunately, the method is untracked so we are not able to provide an update on when this will be arriving. We have to allow 20 working days from dispatch for items to arrive, in line with Royal Mail guidelines. If the items do not arrive with you in this time frame, please get in touch with us via email at info@personalisedfacemasks.com and we can look into getting this resolved for you. We are sorry for any inconvenience caused. Kind Regards, Charlotte @ PFM.