“These pillows are the worst I've ever purchased they are so lumpy & flat terrible totally not worth the £50 each price tag would definitely not recommend, tried to email pillow world to no avail as email doesn't allow a reply. 0 out of 10.”
Hi Julie,
We’re sorry to hear you’re not happy with your pillows. Our customer service team has reached out to you and asked for images so we can review this further.
If you’d like to contact us directly, you can call us on 0333 577 0146 or email hello@pillowworld.com
Best wishes,
The Pillow World Team
Thank you, Kirsty! We’re delighted to hear how much you’re loving your new Laura Ashley pillows. 😊 Waking up refreshed is what we aim for—brilliant indeed! 💤 Happy sleeping!
Thank you for your feedback, Lee. We’re happy to hear you’re enjoying the comfort of your Laura Ashley Duck Feather & Down Pillow! We apologise for the issue with feathers. Feather pillows can sometimes lose a few feathers, especially during the initial use, but if it becomes excessive, please feel free to reach out to us. We want to ensure you’re completely happy with your purchase. Happy sleeping! 💤
Really sorry to hear pillows didn't meet expectations, we try and match everyone with their perfect pillow but comfort is subjective and sometimes it just isn't the perfect fit
