Thanks for the feedback Louise, we've had great feedback on this pillow however understand that firmness and comfort ratings are subjective and it may not have been perfect for your needs.
Hi Taz, really sorry to hear you weren't happy with your Sealy pillow. We always try to help everyone find their perfect pillow but sometimes it just isn't a match :( We have a wide range of pillows so if you are ever in the market for a pillow with a higher profile please do give our comfort experts a ring at 0333 577 0144 and they can help you find the right one.