“Not Perfect But Good Customer Support More Than Makes Up For It
I like that you are able to switch from 16 to 30 to 40 amps. The length of 30 feet is also just about perfect for switching between either of our plug-in vehicles inside our garage.
My only gripe is that the connection to the vehicle charging point is too tight. I have to wiggle while pulling/pushing with some force. Sometimes I wonder if I pushed it in all the way. However, when I provided that feedback to the seller, they responded promptly and offered to replace my unit, which they did.”
“Better Than Expected!
We received our charger today and put it to use straight away. Very pleased with the construction of this unit as it seems very solid. Now charging our Bolt LT at 31.2 amps and able to charge fully from empty overnight. Two thumbs up!”
“Great Level-Two Charger
I did quite a bit of research and spoke with friends and co-workers for advice before buying a level-two charger for my new 2019 Kia Niro EV EX. The PrimeCom charger met all requirements for price, ease of use and reliability. I'm really happy with this charger's quality and durability. I won't hesitate to recommend it to friends, co-workers or family going forward.”
“Good customer support, excellent product
I bought this to quickly charge my new Honda Clarity PHEV. The unit and cord seems well-made and sturdy, and it works just fine. I use the HondaLink app to manage charging time and monitor progress, so I don’t need anything more than the light cues already provided on the unit. I cannot see paying another $200 or more for fancy readouts that I already have via the recently upgraded HondaLink app. Some have complained about the snug fit of the charging interface with the car, but mine is fine. After the first use, it’s quite hand in glove.
Caveats:
One caveat when shopping is that buyers should be aware that the cord length is measured from the plug, so always buy a longer cord than you think you need. I was accidentally sent a shorter cable than I ordered, and the company responded quickly to fix it. I had the right cable in two days, before I needed it.”
“Good customer support, excellent product
I bought this to quickly charge my new Honda Clarity PHEV. The unit and cord seems well-made and sturdy, and it works just fine. I use the HondaLink app to manage charging time and monitor progress, so I don’t need anything more than the light cues already provided on the unit. I cannot see paying another $200 or more for fancy readouts that I already have via the recently upgraded HondaLink app. Some have complained about the snug fit of the charging interface with the car, but mine is fine. After the first use, it’s quite hand in glove.
Caveats:
One caveat when shopping is that buyers should be aware that the cord length is measured from the plug, so always buy a longer cord than you think you need. I was accidentally sent a shorter cable than I ordered, and the company responded quickly to fix it. I had the right cable in two days, before I needed it.”
“So far it's great
After about 4 months it is still great . Charges our Fusion energi in a little over 2 hours . Very sturdy as we have dropped it a few times and no damage . The cord is heavy duty and the plug fits snug ( love the dust cover ) . At half the price of the name brand and dealer option , this is a great buy . Use it twice a day and really haven't seen a change in the electric bill . As gas goes up this will pay for its self in a year , if not sooner .”
