“I had originally purchased this on Amazon but had it returned because it kept faulting. My Audi e-tron is a 50 amp EV, so the device couldn't handle it. Then I was told that Primecom had been in consultation with Audi and that a firmware update would now solve the issue with the Audi. So I bought it directly from Primecom, but over this weekend the device has been short-circuiting repeatedly. The temperature on the unit reached 139 F and is extremely hot to the touch. The device screen displays 46.6 Amps (despite the fact this is a 40 Amp unit) and as a result shows short circuit fault, but my circuit breaker didn't trip (it is a 50 A line with 6 gauge wire).
As much as I like the 50 ft cable, I don't think Primecom is ready for Primetime - not with the high power EVs that are starting to come out. I'll be returning the unit... for the second time.”
“We recently installed a 220v outlet in a single car for our tenant. She had been charging her 2026 BMW i3 with the regular Level 1 outlet in the garage. Took forever snd she only has about 80 miles of battery range. So a phone call and a texted photo with David helped us choose the right upgraded EVSE for car. We plugged it in and looped the small amount of extra cable (30’ length) on a wall hook. She came home, plugged the new Level 3 equipment into her car and sent us this text: “ OMG. It’s perfect! Thank you!!!!!”
Happy tenant and happy landlord.”
