Mesoestetic Cosmelan Pack (1 kit) Reviews

3.6 Rating 25 Reviews

About Reliable Medicare:

Premier retail and wholesale distributor of aesthetic and beauty products from various of brands, renowned both in the UK and internationally.

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Phone:

1216222212

Email:

info@reliablemedicare.co.uk

Location:

Suite A1, Floor 10, The Southside Building,
31 Hurst St,
Birmingham
United Kingdom
B5 4BD

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“too expensive,no result, you have to guarantee your product, I am an MD and also aesthetician. How can I use your expensive product,which did not work on my self?”

Helpful Report

Thank you for your feedback, Zahra. We're genuinely sorry to hear that you did not find the Mesoestetic Cosmelan Pack effective, and we understand your concerns regarding the value of the product. As a professional in the field, your insights are incredibly valuable to us, and we appreciate your input on this matter. We stand behind the quality of our products and would be grateful for the opportunity to discuss your experience in more detail. If there’s anything specific you wish to address or if you have any suggestions, please reach out to our customer service team. Your satisfaction is our priority, and we aim to resolve any issues you may have faced. Thank you for bringing this to our attention, and we hope to regain your trust moving forward. - Reliable Medicare Team

“Great results from this product. Previouly used”

Helpful Report

Dear ANTHONY, Thank you for your fantastic 5-star review of the Mesoestetic Cosmelan Pack! We’re thrilled to hear that you achieved great results with the product. Your positive feedback is incredibly motivating for our team, and we’re glad to know that our product is delivering the benefits you were looking for. If you have any more thoughts or questions, please feel free to reach out. We truly appreciate your support and look forward to serving you again! - The Reliable Medicare Team

“Great results”

Helpful Report

Dear Maxine, Thank you for your fantastic 5-star review of the Mesoestetic Cosmelan Pack! We’re thrilled to hear that you achieved great results with this product. It’s always rewarding to see our customers find success in their skincare journeys, and your experience is truly inspiring. We appreciate you sharing your positive feedback with us. If you have any further thoughts or questions, don’t hesitate to reach out. Thanks once again for your kind words, and we look forward to serving you again! - The Reliable Medicare Team

“Extremely effective for my longstanding melasma”

1 Helpful Report

Thank you so much for taking the time to rate our Mesoestetic Cosmelan Pack with five stars! We truly appreciate your positive feedback and we are thrilled to hear that you found it extremely effective for your longstanding melasma. our main goal is to provide effective and high-quality skincare solutions, specifically tailored to address various skin concerns. We pride ourselves on offering products that deliver visible results. Your satisfaction is of utmost importance to us, and your kind words serve as a great motivation for our team. If you have any further questions or need any assistance, please do not hesitate to reach out to us. Once again, thank you for choosing Reliable Medicare and for sharing your positive experience. We look forward to serving you again in the future! - Reliable Medicare Team

“Fake fake fake and needed medical care and was prescribed tablets below shocking and visited A&E company was not interested”

1 Helpful Report

We’re truly sorry to hear that you were not satisfied with the product Vicky. After reviewing the matter with our team, we conducted a thorough investigation of the batch in question and found no issues or reported concerns. As a distributor, we are not qualified to provide specific advice regarding the administration of the product or potential reactions. We understand from your previous communication that the product did not meet your expectations. However, your mention of a visit to A&E is new information that wasn’t included in your earlier correspondence, which simply stated that the product did not work. Given this inconsistency, we are unable to comment further on your experience. We regret that we are unable to offer a refund, as the product has been fully used. This aligns with standard practices for products of this nature. We must respectfully refute any claims that our products are fake. There has been no evidence provided to support this allegation, and such statements can be damaging and unfounded. We have a loyal customer base that continues to use this product, and we have not received any concerns from them regarding its authenticity or efficacy. It’s always disappointing to receive feedback like this, especially after years of effort dedicated to building trust with our customers. If you have any new information or concerns since our last communication, please don’t hesitate to reach out to our team. We would be happy to assist further. - Reliable Medicare Team

“Their products are fake”

1 Helpful Report

Dear Pooja, We’re sorry to hear that you’re unhappy with your recent purchase. While we regret that the product didn’t meet your expectations, we must firmly clarify that our products are authentic. Our company has spent the last 12 years building strong relationships with trusted suppliers and a loyal customer base, which we value deeply. As distributors, we are not liable for individual reactions to a product, as many variables can influence the outcome of a treatment. Since the product has been fully used and no clear fault was reported, we are unable to issue a refund. It's important to note that using a product in its entirety and then being unable to receive a refund is not an indication of doubts about its authenticity. - Reliable Medicare Team

“Beware - Fake Products and Unhelpful Customer Service I ordered the Cosmelan Kit from this website and was extremely disappointed with my purchase. The product I received was completely fake and a waste of my money. When I reached out to customer service, they were unhelpful and kept insisting that I email them, only to respond with the same unhelpful message: that the products are genuine and they won’t offer a refund. It’s disheartening to see how they are robbing people with counterfeit products. I strongly advise against purchasing anything from this website. Save your money and look for a reputable seller instead.”

2 Helpful Report

We are saddened to read your review and to hear about your experience with us Jessica. While we apologise for any disappointment you have felt, we must refute any claims that our products are fake. Statements like these, made without evidence, can cause significant harm to our business and are disheartening. I see that you have spoken to our dedicated customer service team, who have provided as much support as possible based on the evidence available. Unfortunately, we were unable to offer any advice on the Cosmelan 1, as you were unable to send any photographic evidence for investigation. Additionally, the other items had been used, which restricts us from offering any returns or refunds. If you have any concerns in the future, we recommend contacting our team before using or applying any product. This allows us to conduct a thorough investigation and offer a satisfactory resolution if any fault is found. I would like to reinforce that our products are authentic. We have been in business for over 10 years and have built strong relationships with both our suppliers and loyal customers. This is a testament to our hard work and the trust we have earned. We are sorry we could not resolve this issue to your satisfaction. You are welcome to reach out to our team if you have any further questions. The Reliable Medicare Team

“I did it twice on myself amd it didnt works”

2 Helpful Report

Dear Marylin, Thank you for taking the time to provide feedback on the products. We are disappointed to hear that you did not receive the results you had hoped for on this occasion. Like any skincare treatment, results can vary based on many factors affecting your skin at the time of treatment. We understand your disappointment when something does not work as anticipated. As we are only distributors of the products, consulting a trained professional might help you find the products best suited to your needs. We offer a wide range of different brands and items that cater to various skin concerns, and we are confident that we have something you will love! If you need any assistance or have questions about the products we sell, please feel free to reach out to our friendly customer service team. We are always happy to assist. Best regards, The Reliable Medicare Team