Mesoestetic Cosmelan Pack (1 kit) Reviews

3.7 Rating 20 Reviews

About Reliable Medicare:

Premier retail and wholesale distributor of aesthetic and beauty products from various of brands, renowned both in the UK and internationally.

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Phone:

1216222212

Email:

info@reliablemedicare.co.uk

Location:

Suite A1, Floor 10, The Southside Building,
31 Hurst St,
Birmingham
United Kingdom
B5 4BD

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“I've struggled with hyperpigmentation for years, and the Cosmelan pack has been a game-changer. My skin looks brighter and more even-toned. Highly recommend it!”

Helpful Report

Thank you so much, Jatinder, for your amazing 5-star rating of the Mesoestetic Cosmelan Pack (1 kit)! We truly appreciate your feedback and are thrilled to hear that it has made such a positive difference in your skincare journey. The struggle with hyperpigmentation can be challenging, but we're delighted to know that the Cosmelan pack has been a game-changer for you. It's fantastic to hear that your skin looks brighter and more even-toned after using it. We highly recommend it too! Thank you again for your kind words and recommendation. - Reliable Medicare Team

“Mesoessteric is big company they use this company name but inside is fake product I already talk to mesoestetic they our product is not dark colour”

Helpful Report

Dear Jaswinder, We are disappointed to see your review as it does not reflect a genuine experience with our company. Our customer service team communicated clearly through email and phone that we could not accept a return for a product that had been used. We understand you had concerns about the texture upon opening the jar; at that point, we would have encouraged you to contact us before applying the treatment. While we understand you may be unhappy with the outcome, it is important to avoid making untruthful statements about our company, as they can harm the reputation we have worked hard to build over the past 10 years. - Reliable Medicare Team

“This is my honest review The cosmelan box was opened and not sealed, the cream mask was dried up and spoilet, it won’t spread on skin and it formed clumps when trying to spread, the cosmelan 2 cream has the same issue, it all dried up and color is very darker than the original , the sunscreen upon opening water came out wich indicates the sunscreen is splitting and spoilet, the recovery cream was sealed but the cream texture is different from the original, i used cosmelan treatment before and it was nothing like this, it was so easy to use, all the creams was so smooth and worked well together without any issues, but the cosmelan i bought from reliable medicare had all the problems i stated above and i provided all these issues with pictures of the creams textures and pictures of it applied on my skin to see the difference but the customer services kept giving me excuses that their products are authentic and sealed disregarding every evidence I provided them and proofing them wrong that the treatment pack i received was defective, but still they didn’t do anything to help”

Helpful Report

Dear Reviewer, Thank you for taking the time to leave feedback on your experience and bringing this issue to our attention for investigation. Based on the evidence provided, our customer service team was unable to complete a thorough investigation because the product in question had been utilised. As distributors, our top priority is supplying products that are authentic, in perfect condition, undamaged, and hygienically sealed. To ensure safety, our warehouse team does not open any products. If you feel the texture is not right upon receiving the product, we encourage you to contact our team immediately so they can provide the best support. At this stage, they are limited in the resolutions they can offer. Due to the nature of our products, our terms and conditions clearly state that we cannot accept returns on used items. We are truly sorry for the outcome of this experience. However, we hope you understand why our team came to this conclusion after a thorough and fair investigation. We are always on our customers' side and will always offer the resolution they want if we are able to. We believe in building long-term relationships based on trust and mutual understanding. - Reliable Medicare Team

“Very good”

Helpful Report

Dear Juraluk,Thank you so much for your fantastic 5-star rating of the Mesoestetic Cosmelan Pack (1 kit)! We are thrilled to hear that you found it to be very good. Your support as a loyal customer means the world to us, and we truly appreciate your continued trust in our products. If there's anything else we can assist you with, please don't hesitate to reach out. We are always here to provide you with the best products and service. Thank you once again for your wonderful review! Reliable Medicare Team