Hi Craig,
We're sorry to hear you're unhappy with these knobs. I have sent though an email requesting so more information, if you can please reply, we can hopefully get this resolved for you.
Kind regards,
Samantha
Hi Craig,
We're sorry to hear you're unhappy with these knobs. I have sent though an email requesting so more information, if you can please reply, we can hopefully get this resolved for you.
Kind regards,
Samantha
Hi there,
We're so sorry to hear your latch has snapped. These are covered by a 12 month warranty.
I have sent you an email, if you could please reply to that, we can lodge a warranty claim and get this resolved for you.
Kind regards,
Samantha
Hi Trish,
Thank you for your review and sorry to hear you are not happy with the sink mats. We recommend washing these in the dishwasher regularly. I have sent through an email as we do have metal sink grids as an alternative, so please don't hesitate to let me know if you'd like to see if we have one of these to suit your sink.
Kind regards,
Samantha
Hi Marie,
Thank you for your review and sorry to hear the size wasn't suitable. I've sent you an email with some info about our return policy - we always want you to be happy with your purchase!
Kind regards,
Samantha
“For this price I would have expected a good quality lock that works.
Tongue wouldn't release from inside the lock, and took my husband hours of gentle scraping paint away on the inside for the spring to release. It is designed so tight that the paint inside isn't allowed for.
We needed to install and not return as our door wouldn't shut and was blowing in the wind.
It should be standard practice to check each lock after manufacturing for functionality before being sent out, won't buy tradco again.”
Hi Julinka,
Thank you for your review. I’m very sorry for the trouble you are having with the lock.
This should definitely not be happening. We have sent you an email requsting some more information so we can get this resolved for you. We'll wait to hear from you.
Kind regards,
Samantha
