Hi Christopher,
Thank you for taking the time to leave us a review. We would like to apologize for the condition your Refurbished Pod arrived to you in. I am unable to find any correspondence with you in our call log or email list, when you have a moment, can you please fill out our warranty form (https://rinsekit.com/pages/warranty-form) and our customer service rep will be in touch soon.
Best,
Team RinseKit
“The end cap on one end is separated from the main body so you can see inside, I don't dare try to use it for fear it will leak. Wrote into the help desk as they asked 6 days ago without results so far, but they did send me this review request. If I don't hear back soon I'll send it back to amazon even though they tell you not too, helpfully I'll have better results there.”
“I used this to wash feet off after a long day of dancing at Skull and Roses festival in Ventura! Used it to shower with on hot camp days, super easy and compact.”
