Hi George,
Thank you for your review of the Touchless Auto Nozzle. So sorry to hear that it is not functioning properly! We would be happy to get you sent a replacement. Please fill out our warranty form here (https://rinsekit.com/pages/warranty-form?_pos=2&_psq=warranty&_ss=e&_v=1.0) and our customer service team will get back to you soon.
Best,
Team RinseKit