Hi Torrey,
Thank you for leaving us a review. We're sorry that you never received your Hose Bib Adapter, the tracking for your order shows it was delivered 5/13 and left at a mailbox. If this is incorrect please let us know by contacting our customer service reps at info@rinsekit.com or by phone at 800-613-5764.
Best,
Team RinseKit
Hi Elliot,
Thank you for reaching out to us! We sincerely apologize for the delay with your order. We shipped the Hose Bib Adapter the day after you placed the order (12/10), however, according to USPS tracking, an insufficient address was provided, and the package was returned to our warehouse.
Please email your correct, full address to info@rinsekit.com and we will be happy to reship it to you. Please note, due to worldwide shipping delays, we cannot guarantee your package will arrive to you before Christmas. We apologize for any inconvenience they may have caused.
Best,
Team RinseKit