“I am so happy that I was able to purchase these two Hose Bib’s. I lost my first one and needed to replace it. Now I have my replacement and a backup if something happens again.”
Hi Joshua,
Thank you for taking the time to review the Hose Bib Adapter. So sorry that you never received your order! The tracking shows it being delivered 8/15. I see you added Route Package Protection to your order. You can file a claim with Route here: https://claims.route.com/
Please let us know if we can be of any further assistance.
Best,
Team RinseKit
“Product is great. Customer support need to improve so much. It takes a week to get an answer. And when the answer is finally arrives, it appears that no one reads the message. So usually, a couple of months to resolve a simple topic. Hope it will change soon.”
Hi Nitay,
Thank you for reviewing the Hose Bib Adapter. We take our customer feedback very seriously and after having looked into your warranty submission, it appears as though we have responded to your email(s) in the timeframe specified on our auto generated response emails (5-8 business days).
We appreciate your business and we will get your warranty claim resolved soon.
Best,
Team RinseKit
