Hi Tammy,
Thank you for leaving us a review. So sorry that this happened, we are unable to find any correspondence between you and our Customer Service Team. We have passed along your information and a Hot Water Sink Adapter will be shipped out to you today. Please keep the Hot Rod Water Heater for the inconvenience.
Best,
Team RinseKit
“Super convenient makes filling up my RInse kit even easier esp. since I am in a apt in Newport beach so access to hose connection is a job in itsef . Thow in that u can use hot water from faucet to fill your kit for the winter time . super stoked on it. You will be 2”
“First off you shouldn’t have to buy this adapter, it should come with the rinse kit. The adapter didn’t fit either of my sinks. One was a Kohler faucet so I assumed it would fit such a common brand. Now I can’t even use my rinse kit unless with a cold hose water and that was not why I purchased it. Wish I could find a way to fill with warm water and not have to ALSO buy the pump.”
Hi Mia,
Thank you for taking time to leave the Hot Water Sink Adapter a review. I apologize for the experience you have had with our products. I’m sorry that the adapter doesn’t fit your sink, we do our best to be as transparent as possible when it comes to the compatibility of our products. If you would like to return the adapter, as you are still in the 30-day return window, you can do so by filling out our return request form (https://rinsekit.com/pages/return-request-form?_pos=2&_sid=68fc8d09d&_ss=r) Please let us know if we can be of any further assistance.
Best,
Team RinseKit
“Problem is I did not receive dimensions and made two trips to the hardware store, with returns, etc. to find an adapter. Had to ask for dimensions. Yes, fits the outdoor hose bib, but not other sinks. So many variations. They did actually finally send me some dimensions so maybe I can move forward but not sure as the sink I want to use has a screen inside. But, I love the Rinse Kit in usage. I just find it hard to drag a full Kit to the car from my hose bib. Was looking for another option with a closer sink. They are heavy when full and I am limited in physical capability but trying to get my dog out as a responsible owner.”
“So far so good. I'm a truck driver and dont always have access to a shower. This helps. My only complaint is I wish there was something on the tank to let you know when it is completely filled. Depending on water pressure, 30 seconds may not always fill it up.”
“So far so good. I'm a truck driver and dont always have access to a shower. This helps. My only complaint is I wish there was something on the tank to let you know when it is completely filled. Depending on water pressure, 30 seconds may not always fill it up.”
