Hi Meghan,
Thank you for taking the time to leave the RinseKit Plus a review. So sorry to hear about the experience you are having with our products. If your unit is not holding pressure, there may be a leak in your unit. When you have a moment, please fill out a warranty form here (https://rinsekit.com/pages/warranty-form) and we would be happy to help troubleshoot your RinseKit or see if you are eligible for a replacement. Please let us know if we can be of any further assistance.
Best,
Team RinseKit
“Hello, unfortunately UPS has not delivered the package well over its due date. Per the tracking number it was supposed to be delivered on 07/30, however they have not and have not provided any details on when it will possibly be delivered.”
Hi Christine,
Thank you for your review. I am not able to find any correspondence via email or phone with you. It seems an investigation has already been opened with UPS. If you can provide us with some additional details, we'd be happy to help out in any way we can.
Best,
Team RinseKit
“I like the product. I had the previous soft shell rinse kit but the tank cracked. I received a 15% discount on this unit. It works perfectly but I have moved the tank from this plastic container into the old soft shell which is also an insluated cooler. This allows me to line the cooler with ice packs as I use the water in summer to cool down. In winter I may move it back to plastic container, but maybe not. Rinsekit should insulate this plastic container. I would prefer that. Great product overall.”
“The Rinse Kit is perfect to take to the Beach. This allows us to Rinse of the sand and saltwater before returning home. There are no showers or foot washes near by, so it's just Perfect for our needs.”
“An absolute essential whether I’m hiking, surfing, or paddling with my canoe club. No more gallon jugs and plastic waste from me. I swore by the first generation and always complained about how it used to have to be drained when it lost pressure. Now with the pump, the problem is much less prevalent. Still needs to be drained but not as frequently. Lifelong customer here. So stoked for my Plus model. (Love your product folks but I don’t need the bougie one, the plus is just right for me)”
“Just what I needed with a 6 month old puppy and two young boys that are all active outside. Momma has a cleaner house and a cleaner car. Beach showers dont cut it like the Rinse Kit too.”