“Unfortunately, I’m an overseas customer who waited long to get this Unit. Once received I read the Manual which claim the Unit should be charged, filled the tank with water and pressed the on/off button but no response. I then assumed it needs to be recharged, I did connect it to my 12v car for about 4 hours, pressed the on button again but still no indication for power..!! Then charged it using the wall charger cable provided (overnight) but still no response !!
The battery screen is off, the device is off and almost everything seems off, so couldn’t even try it..!!
I’am very disappointed…I will need a money refund covering all my costs to get it delivered all the way to Saudi Arabia. Or get a better deal if a new unit could be delivered to Saudi Arabia very fast.”
Hi Hani,
Thank you for leaving the RinseKit PRO a review. We would like to sincerely apologize for the issues you are experiencing with your unit! Our Customer Service Rep has responded to your warranty claim, please let us know if we can help you out further.
Best,
Team RinseKit
Hi Jason,
Thank you for leaving the PRO a review. We would like to apologize for the latch and handle coming off, that is definitely something we would like to look into further. When you have a moment, please fill out our warranty form (https://rinsekit.com/pages/warranty-form) and our Customer Service Rep will respond to the claim. Please note, a proof of purchase will be needed to fill out the warranty form.
Best,
Team RinseKit
“I own my own cleaning company and do reviews of cleaning products. I have had the hardest time finding something to help with showers without a detachable shower head. This product has saved me SO much time, and the pressure is unbelievable. The battery life lasts so long! I love this product and am so happy with my purchase!”
“This is exactly what I hoped it was. So far, I am using it to wash off my dogs before they come in the house from playing in the yard. We live in NH and it's cold in the winter/spring, so we have to shut off the water to our hose. I can't spray them down with freezing cold water, so I fill the RiniseKit with hot water from our tap, and then bring it out on the deck to spray them down with nice warm water. Works great! Can't wait to use it this summer at the beach as well. Super simple to use, just plug it in to charge, fill it up and turn it on. Very happy so far.”
“The rinse kit pro is epic! I bought this for my boat so that we could wash off the salt water after snorkeling and this thing is epic!! The ability to just fill it with water and have it auto pressurized is amazing. I’ve used this to even wash off my boat and clean my cars. I have already recommended this to people I know. If they come out with a 10 gal version, I’m buying one to install in my boat!! The 3.5 gal is surprisingly a lot!”
“Best camping gear, it is so convenient to have pressurized water with you at anytime. The best thing is the battery life, I've used it on 3 camping trips winthin 2 months and it still going.”
“When I initially receive my product from my first order, it did not work:( I had to spent my time getting in touch with them about the defect item. It will be nice for RinseKit to test all kits first before shipping them out to customers. What if it was a gift ? :/ but I got the replacement and my recipient is extremely happy with the kit! !”
