Hi Ryan,
Thank you for leaving the Pressure Booster Pump a review. So sorry that you are running into issues with your Pod and Pump. We have some troubleshooting steps on our website that you can find here (https://rinsekit.com/pages/troubleshooting-tips?_pos=3&_sid=9c9869e71&_ss=r) If you still run into problems, you can file a warranty claim here (https://rinsekit.com/pages/warranty-form?_pos=4&_sid=46050f48d&_ss=r)
Best,
Team RinseKit
“The pressure booster for the Pod is ok. Pumping the Pos up to the designated PSI did allow for spraying about half of the water. However, the pump needed to be used continually once the water got below the half mark with about 10% of the water remaining which could not be pumped out. It’s a good tool in a pinch and works to a certain degree.”
Hi David,
Thank you for leaving the RinseKit Pod a review. Pressure will release quicker than the water inside of the unit, so getting about half of the water to spray out once the unit has reached 65 PSI the first time sounds about right. If you notice that your unit is no longer holding pressure and you hear a hissing sound coming from the tank once the unit has been pressurized, then you may have a leak. Please let us know if you have any questions and we would be happy to help you out.
Best,
Team RinseKit
Hi Jacob,
Thank you for leaving us a review. We are unable to find an order for a unit in our system for you. To offer the best troubleshooting tips or to see if we can offer you a replacement, we will need that information from you. If you are able, please send us an email at info@rinsekit.com, and let us know which model you have and our Customer Service Reps will be able to determine the best solution for you.
Best,
Team RinseKit
“The pressure doesn't last as long as I expected. I pumped hard for 30 to 60s and walked to where I needed to use it and a couple minutes later the pressure was nil.”
Hi Lucus,
Thank you for leaving the Pressure Booster Pump a review. We apologize that you are experiencing issues with your Pod. Our Customer Service Rep has reached out and offered some tips to get your Pod up and running again. If the issues persist, please feel free to reach back out.
Best,
Team RinseKit
Hi Gary,
Thank you for leaving the RinseKit Pressure Booster Pump a review. We apologize for the experience you are having. We are unable to find an order for a unit from you in our system, can you please let us know which model you have? We would love to help you out! We can be reached by email at info@risnekit.com or by phone at 800-613-5764.
Best,
Team RinseKit
