Hi Daniel,
Thank you for taking the time to review your Spray Nozzle. So sorry that the item arrived to you damaged! I see you added Route Package Protection to your order. You can file a claim with them here: https://claims.route.com/
Best,
Team RinseKit
“Works great, I purchased a used rinse kit to see if I would use it. The original nozzle had a crack through the body of the nozzle. It was useless. So I quickly orders my replacement nozzle and now I love my rinse kit. I wash my brushes out in my paint studio.”
“I just purchased a new spray nozzle for my rinse kit. It was my fault the the original became unusable. I spoke with the company. They were very nice and most helpful. Within a few days I received the replacement and am back in business. Great product. Great Company. Thanks!!!”
“I purchased 2 nozzles and when I received my package there was only one in the package. I contacted customer service thru email and they apologized for the mistake and said that will ship out the other ASAP. I love this product for when I go camping. Iƒ??m on my second nozzle as for some reason they crack and they start to leak. It could be because I live in a cold weather climate and after the fall I should bring my Rinse Kit into the house.”
“These guys know how to take care of their customers. Love the product, such a simple and GREAT concept. We use our RinseKit on our boat all the time.”
“Fast shipping on this item. My only complaint is that I've only used my rinse kit about 6 times and the spray nozzle corroded from the inside. The spring fell out in pieces.”