“I loved the idea but, these are the driest thing I’ve ever tried to eat. No word of a lie, every bar so far (I’ve tried one of each flavour) has got stuck in my throat causing my eyes to water. They really are that hard to chew and swallow.”
Dear Customer,
Thanks a lot for your recent order, and for reaching out with the direct feedback. Really sorry to hear that the products were not a fit for your taste. We have, and are constantly investing back into product development.
It's an on-going battle to balance functionality with taste and palatability, but one that we are certainly working hard on.
It's worth us reiterating that the products are incredibly natural, just 6 ingredients, with no artificial preservatives, flavourings or added sugar. In addition to them being high in protein, they are also a convenient source of fibre.
We welcome all feedback and take this aspect very seriously. We will endeavour to improve, and hopefully at some point our products may be a fit for you.
Best wishes,
Team Roam
Thanks a lot for your recent order, and for reaching out with the direct feedback. Really sorry to hear that the products were not a fit for your taste. We have, and are constantly investing back into product development.
It's an on-going battle to balance functionality with taste and palatability, but one that we are certainly working hard on.
It's worth us reiterating that the products are incredibly natural, just 6 ingredients, with no artificial preservatives, flavourings or added sugar. In addition to them being high in protein, they are also a convenient source of fibre.
We welcome all feedback and take this aspect very seriously. We will endeavour to improve, and hopefully at some point our products may be a fit for you.
Best wishes,
