“After using a certain cream/ointment that smells horribly of sulfur for my dogs skin infection, everything she came in contact smelled so, so bad. I tried everything to get the smell out of her bed, blankets, doggy T-shirts, etc. Nothing, nothing at all worked. Even my tried and true methods to get pee or vomit stained items (kids and dogs are wonderful fountains of bodily fluids) cleaned and sanitized, worked on this. I had bought this awhile back for spraying furniture, but I figured what the heck, lets throw it in the wash with the stinky doggy clothing and bedding. I was floored, the smell was gone! So, moral of the story get it, it works.”
“I sprayed and even rubbed it in good and it still did not get the dog urine smell out of my rug. The rug has been cleaned and hosed down prior and it still didn't work.”
Hi Francina,
We are so sorry you are not happy with the product, but I think we can help!
Sounds like there is still urine in the rug! Since the Odor Eliminator is not a cleaner, but a molecular deodorizer, it seems we need to help remove the source of the smell. We would love to send you a cleaner to actually remove the source of the odor, then the Odor Eliminator is great as a touch up for doggie smells.
Let me know if you are interested in a cleaner, to really tackle that urine smell!
Elyse
