Hi Joy,
I'm so sorry to hear about your experience. This is not something that we hear about and so I'd love to get more information from you.
How did you apply the Urine Destroyer? What kind of carpet do you have? Were you removing urine or a different mess? What color is your carpet? Did you spot test?
Thank you,
Susie
“We moved to a new home and lost a fur baby during the move. My older dog began to have accidents in the living room. Every morning I would walk downstairs and smell urine. Even after using my Bissel rug shampooed. Used the Pet Urine Destroyer along with the Urine Destroyer - Carpet Pad Penetrator. For the first time I can walk downstairs without having that urine smell that just would not go away! Amazing product.”
“Honestly with a new puppy in the house this stuff has been our lifesaver!! Of course there have been many accidents and icky smells. This stuff works worlds better than the icky chemical products that we used to use. Our pup never goes back to the same spot and we are free from the pee stains and odors.”
“This stuff is perfect. Took care of them smell from the "visitor" kitty that got into the house and marked my forced air vents. I used the carpet pad and surface cleaner. I used the steam cleaner soap on the rest of the floor.”