Hi Diana,
Im sorry you didn't seen any results. Although many of our customers see instant results, sometimes it will take some pets -4 weeks of consistent use for the skin to restore. I know that can be tough to do with our sample kit as they are just sample sizes.
I'd love to send you another sample kit to try if you are interested, otherwise I can get you a refund or a discount if you would like to try any full sized products.
Thank you,
Elyse
Skout's Honor
“So far so good. I just used the probiotic shampoo and spray in both my doxies. Jesse always scratches her chest and bites at her chest and feet after a bath. She did not do that today. She smells very neutral too.”
“Love product but it was a mistake to buy sample size for a Great Dane. I didn't have enough for a second shampooing to see if product worked. Will try again.”
Hi Julie,
Im sorry you haven't seen any results for the itching. Although many of our customers see instant results, sometimes it will take some pets -4 weeks of consistent use for the skin to restore.
Since you did purchase the Sample Kit, I know you aren't able to give it more than a bath or two, but I have tips below just in case you do have extra to try.
Here are some simple tips to help achieve the best possible results
For healthy animals, the recommended washing interval is once every -4 weeks. However, you may feel free to wash as often as you like, because the probiotic kefir supports the skins natural biome and doesnt disrupt it.
For animals with chronic skin issues, it is best to bathe the animal once every 3 days for the first two weeks, then once a week until the skin normalizes. We highly recommend using a daily-use product, like Daily-use Probiotic Deodorizer or Daily-use Probiotic Detangler. The daily-use products will provide a much needed boost of probiotic to those trouble spots.
You are fine switching to a monthly or bi-monthly routine once the skin has normalized.
Hope that helps and let me know if you have any other questions.
Thank you,
Elyse, Skout's Honor
“This is the only shampoo I have used on Bella to stop the constant scratching. She also had a yeast smell (especially her ears) and now this is gone. I have already ordered my second bottle. LOVE LOVE this for my Bella.”
