Hi Elaine,
I'm sorry to hear that. How long have you been using each product and how frequently? What results were you looking for that you aren't seeing? I'd love to help.
Thank you,
Susie
“After bathing our Pitty, he always still smelled "like a dog". After using Skout's shampoo and conditioner he smells so good a light cologne smell. I told him he smells "handsome".LOL Love this product, he also is soft after using. LOVE”
“The dog in the woods was great. The honeysuckle was half gone in the spray and shampoo. No smell at all. Sent email and have not heard anything from customer service.”
Hi Brandie,
I'm sorry to hear about your Probiotic Grooming Sample/Travel Kit. You caught us outside of business hours so I apologize that you did not hear back from us sooner. We did follow up on your email today and are looking forward to hearing from you. We'd be happy to send a replacement.
Thank you,
Susie