“I have been using this on both my dogs for about two weeks and have really seen an improvement. They actually sleep through the night without itching and chewing. I spray them every night now.”
Hi Elena,
Thank you so much for your valuable feedback on our Probiotic Paw Spray! We're so happy to happy to hear your that our product has helped their irritated paws enough to let them enjoy a good night's rest.
Thank you,
Jeremiah
Hi Kathy,
Thank you so much for your valuable feedback on our Probiotic Paw Spray! We're so happy to hear your fur baby's paws found some relief with our Probiotic Paw Spray.
Thank you,
Jeremiah
Hi Sewart,
I'd love to see if I can help. Is the licking due to an environmental allergy, yeast overgrowth, or behavioral? How long and how frequently did you use the Probiotic Paw Spray?
Thank you,
Susie
Hi Shawn,
We are sorry for this inconvenience. We emailed you on the 11th of August because your order came up as a possible fraud. Our protocol is to cancel possible fraudulent orders within 4 hours if we don't get a response. After receiving your response email, on the 14h of August, concluding that you were aware of this purchase and to confirm you weren't fraud, I followed up with an email on the 15th of August, letting you know that I had already cancelled your order and refunded you the amount of $54.8. I also then sent you an invoice for the same products in a new order and even honored your 10% off discount you had used. We never heard back from you and this order is still sitting as a draft order in our system, unpaid for. I'd be happy to go through with your shipment and I can resend you the invoice if needed too if you'd like to proceed but I just want you to be aware that you were refunded on August 13th for $54.8.
Thank you,
Jeremiah
Hi Elaine,
Our products contain no ingredients that would harm or hurt your pet. They're 98.5% natural ingredients and contain no alcohol. We recommend giving them a treat afterwards to associate the Probiotic Paw Spray with a positive reinforcement.
Best,
Jeremiah
