“I'm over the moon with my new Spiral bag (Navy Transporter Deluxe Backpack), which I'm using for work. I've had loads of posiitive comments about my new bag. Its practical and just the right size for what I need it for.”
Hi Joshua, hope you're well and thanks for taking the time to share this review.
I'm very sorry to see this, and it certainly shouldn't be the case. Our products are built to last.
If you can kindly e-mail info@spiraluk.com with a short explanation of this fault, along with your order number and/or the email used to order, we will absolutely rectify this.
Thanks,
Spiral
“nice bag - side pockets should have been designed to allow for bag expansion when fully loaded (i.e struggle to get a chilly's bottle to fit when my bag is full)”
“Excellent rucksack, bought for work as it has the additional space for keyboard and head set as well as laptop. It is extremely comfortable to wear and waterproof.”