“A really good product in the modern vein of waterproof commuter backpacks. It is well made and functional, yet retains a sleek modern look. Part of the inside is taken up with the laptop section, which is nicely padded yet it remains roomy enough for plenty more besides. I've already had plenty of opportunity to test the bag's waterproof nature and it hasn't let me down. The outside waxy coating feels robust and the zips strong. If I had one suggestion to make, it could probably do with more than one exterior zipped pouch, but this is a minor quibble. Overall, for the price, a really strong product.”
“The bag itself looks nice. A bit plasticky but still pretty neat. Not a great deal of internal compartments though, just the laptop and main one. Can fit a small water bottle in the side pockets. There are two pockets on the front, one with a vertical zipper to stow more valuable things I guess. The other is a horizontal opening across the width of the bag with no zip. This seems a bit of an odd design to me as water will trickle straight into this open pocket when it's raining. Not the best feature when one of it's selling points is it's water resistant ♂️
Haven't tested it for it's water-resistant claims yet but it seems fairly well made. Time will tell!”
“This is the third bag I have purchased from Spiral and I am delighted with it. I use ruck sacks on a daily basis. I use this one for long hikes and it does not disappoint!”
“Hi, I was looking forward to recveiving my new Spiral bag and my first roll-top of it's kind in my collection.
I really am behind the brand and what you guys are doing and making a quality product for less than the top makes.
Unfortunately I found it has fallen short on a number of design features, which given extended use I believe may not be so kind on longevity.
I have attached photos for more details.
(1) The zipp pull tab on the front of the bag is large and makes an annoying metal on metal jingle jangle as I walk. Most annoying.
(2) The straps are sewn on in slightly different positions from strap to strap and the buckles are really cheap thin plastic ones.
(3) The stitching on the handle underside and toppside is inconsistent from side to side and is badly stiched. The fold of material looks unprofessionally done, as is the sticthing holding it together. Double sticthing would hav been better.
(4) The webbing on the front of the bag is missaligned, such that when the machine sticthed across it, the sticthes go over on one side but not the other. It's clearly moved during the process.
(5) The design of a waterproof material with an open pocket on the side (for a drink) and front (for something thin) has no cover flaps, so if it was to rain, these pockets would just eventually fill with water. Not a great design.
(6) The smell. The inside of the bag smells like other stuff that I've ordered form China. Like a fish factory. It honks. Not a great selling first impression when you open it up.
(7) The manufacturers label could do with more details of washing/care on it.
Don't get me wrong, the size and utility of the bag is great, and with just a few modifications I thinik it could be great, but even at this price point, there is now stiuff competition, and quality standard really do need to be stepped up a knotch.
Sorry for being so negative, but hopefully this is constructive critisism that can be fed back to the manufacturers.
Regards,
Matt Sparkes”
Hi Matt,
Appreciate you taking the time to offer clear and constructive feedback. 5* is our aim with every item we produce, so for this to fall short is something we take very seriously.
If there are any issues with your product that require resolving, please don't hesitate to reach out to our customer team.
Appreciate you taking the time, and for choosing this backpack.
Thanks,
Spiral
