“Would give it a 4.5 but review likes whole numbers! Really does the trick...ankle is stable and pain is reduced because of this. The only reason it's not a 5 is that is takes a bit of coordination to deal with the Velcro, esp when setting up solo (much easier if there is a helper). Great price! Recommended by my Physio, and happy that I followed her advice!”
“Received 22 February 2023 and amended 23 March 2023
The subject equipment on inspection was too large in length and too small at the heel. Reported these unsatisfactory inspections to a company representative on 22 February 2023 and all she offered was to read the conditions. I stated that the item was not worn and I would send the item back, which was despatched 24 February 2023 at a cost of $16.65
I was further advised that when the item was received it would be inspected and if a refund was offered a restocking fee would be charged.
The Post Office was surprised that I was not offered a return post. It cost us nearly half the price of the item to get a refund taking into the post charges.
I would suggest buying these types of medical devices locally to ensure an appropriate level of customer service and refunds.
Written by Barbara's carer, Peter Jasper-Batson. 27 February 2023.”
