Dear Richard,
Thank you for your feedback. I'm sorry to hear that the experience didn’t meet your expectations. We strive to provide our customers with quality products and satisfactory service, and it’s disappointing to learn that we fell short in your case.
If you could share more details about what went wrong, I'd be glad to assist you in resolving any issues. We're always here to help, and your satisfaction is our priority.
Warm regards,
Steve Originals