Hi Jo, we’re glad to hear you were able to take advantage of the Black Friday sale! We’d love to hear any feedback you have regarding the Anti-Fatigue Mat. If there’s anything we can do to improve this product, please don’t hesitate to share your thoughts with us. (My direct email address is service@updowndesk.com.au)
Looking forward to hearing from you!
Cheers, Makayla
“This came free with Black Friday and I Did not think I would use it. I was wrong. This really made a difference to how long I could stand as it prevented the soreness in my feet when I was barefoot.
Don’t underestimate it. It does make a difference.”
“Thick and spongy. Great for standing. Easy to slide around the room as well. Didn't quite fit under with my desk width in landscape orientation, but in portrait is absolutely fine. Would recommend. It did have a slightly chemical smell, but a good wipedown with a spray and you're good.”
Thank you for your feedback, Michael! We're so glad to hear that you're enjoying the mat and that it's helping with your standing comfort. We appreciate you pointing out the slight chemical smell—sometimes it's due to the materials used during production, but we're glad to hear it was easily resolved with a wipe down.
It's also great to know that the mat fits well in portrait orientation, we do suggest this type insight on this item under the Acessories section. Your recommendation means a lot to us, and we’re happy to have been able to provide a product that works for you!
If you need anything else, feel free to reach out!
Cheers- Makayla
“Wasn't sure what to expect with this, frankly I had not even considered it. I am pleasantly surprised with how it works, very simple and effective and it does actually help, for me at least.”
Hi there,
Thank you for your feedback. We're sorry to hear that the product isn't suitable for use on carpet, and we understand how the slipping issue can be concerning. As a suggestion, you might want to try placing a non-slip mat or padded material underneath the Anti-Fatigue Mat, which can be easily found at most $2 stores or supermarkets.
We will certainly look into this matter to improve the product. If you decide to recycle the item, we completely respect that decision.
Cheers - Makayla
