“This looks like a re-branded Bratek cable tray. It's okay, but not great and not as good as the tray from Desky with integrated power options (apparently these are compatible with UpDown desks, but I don't know about that) An option for a longer tray would be good. Not a deal breaker.”
Hello Simon, Thank you for your 3-star review. We're committed to excellence and we greatly value your feedback. Just so you are aware we've taken your feedback and other similar feedback about this product into account, and we are actually in the process of adding an integrated Power Cable option, within our range in the very near future. Stay tuned!
Cheers, Makayla
“I absolutely love the FREE color matched cable manage tray, my only desire would to have an alternative version that is longer so I can fit more power boards inside of it, I would be happy to pay an extra charge on top of the FREE item for the extra length.”
“I recently made a purchase my UpDown Desk and encountered a minor issue, but I was pleasantly surprised by how quickly and efficiently it was resolved. The customer service (Makayla) was incredibly responsive and easy to deal with.
From the moment I reached out, Makayla was friendly and attentive, taking the time to understand my concern. Within minutes, they provided a clear solution, and I felt reassured that I was in good hands.
It's refreshing to experience such excellent support in today’s fast-paced world. I would definitely recommend this company based on their outstanding customer service and commitment to customer satisfaction. A solid 5 stars!”
