“Very happy with the Bamboo desk. Beautiful aesthetic, solid as a rock. Electric system for adjusting the height is intuitive and works well. The desk is quite heavy because it's well constructed, so it's not a bad idea to get it on castors to make it easier to move around. I got the 150 cm width, which is more than enough for my workstation (27 in ch monitor, laptop, speakers, iPad, scanner, wireless keyboard, wireless mouse).
The customer service provided by this company is second to none. Polite, responsive and professional. Carl did a superb job installing the desk. You can do it yourself but I'm hopeless with that sort of thing so it's nice to have a professional do it right.
I researched this purchase carefully and this is the best company I found. These guys really look after their customers. I also picked up a chair (Hero Executive) that has a lifetime warranty, unlike similar chairs (Aeron, Steelcase) which cost more and have fewer features.
Absolutely stoked.”
“This is an excellent desk. The assembly instructions were easily followed and I am using my desk every day. I am (standing) at my desk now writing this review!”
“Ordered the desk on a Saturday afternoon and it arrived on a Monday morning, and while under COVID 19 lockdown.
Fairly easy to assemble by just following the online videos. Just need to have a good quality Phillips head screwdriver.”
“Desk arrived very quickly after purchase and was easy to put together (though a second person is required for heavy lifting). Desk works really well and moves up and down smoothly and effortlessly. Love this desk”
“I have been using my desk for several weeks now and love it. The bamboo top is beautiful to look at and lovely to touch as it is super smooth and has nice edges, including slightly rounded corners.
The desk lives up to its promise of being very stable; I haven’t detected any wobbles when using it even at the higher setting, and that’s on floorboards in an old house. The motor operation is smooth and I have no hesitation in raising or lowering it with a full cup of tea on board. The control panel is easy to configure and use and it is so handy to have the height memory settings; makes it easy to switch heights whilst on a video call, for example.
I appreciated all the setup videos too, they were useful.
I could not be happier with my desk. Thank you up down desk for an excellent quality product that is a joy to use.”
“Love my desk, but "25min installation" without a drill was a not accurate. Bamboo is far too hard to use self-tapping screws with only a screwdriver!
For anyone planning to buy; this is a great product, but make sure you have a drill and a selection of drill-bits to make the correct sized pilot-holes.
For the team; including accurate sizing information for the self-tapping screws (and/or recommended pilot-hole diameters) would have saved a lot of trial and error.”
Hi Helen,
Thanks for the great feedback on the desk. I have passed on the feedback to our engineering staff this morning and will get them to review. Our apologies for the extra time required to get your desk setup 100% right.
Best Regards
UpDown Desks
