“I didnt want to write a review in relation to this desk straight away as i needed to settle into using it. Now after using it a few months, its fantastic. There's nothing I dont like about it. However the standing mat that was sent with it is very slippery, and leaves a coating of "whatever it is" on your feet and then when you step off the mat your feet slide on the carpet. I have scrubbed it twice however this has made no difference. Thanks for a great desk. Andy”
Hi Andy, Thank you for taking the time to share your feedback with us! We’re so glad to hear that you’re enjoying the desk after a few months of use—it’s great to know it’s meeting your expectations.
We also appreciate you bringing up the issue with the standing mat. I’m sorry to hear about the slipperiness and the coating left on your feet. This definitely isn’t the experience we want for our customers. I’d recommend trying a different cleaning solution, or if you’d prefer, we can arrange for a replacement mat or discuss other options that might be more suitable for your needs.
Please let me know how you’d like to proceed,via a direct email to me - service@updowndesk.com.au and I’ll be happy to assist.
Thanks again for your kind words about the desk, and I look forward to resolving the standing mat issue for you.
Cheers - Makayla
“One of the best desks i've ever sat at, very simple to install, even for being such a heavy duty desk. I use the stand up feature everyday while i do editing.”
“So far the desk has been great. It is pretty quiet and raises and lowers quite fast. It might not always lower EXACTLY to the remembered setting, but has always been within .5 cm the times it has under, or over, shot it. It is quite stable and even with two large 30"+ monitors on arms it doesn't wobble a lot even at standing height. Construction and build quality is very very good as well. I am confident that the frame and motors will outlast the actual desk, which I am confident you could replace yourself when the time comes with anything that fits.
It was relatively easy to set-up, but I would encourage you to have a second person to make it easier, several parts are quite heavy and you don't want to damage your new desk, floors or something else trying to do it on your own. But I managed to do it on my own in quite a small space with some effort and swearing.”
“Great desk. My main concern when shopping around was sturdiness and this desk is almost twice the weight of others on the market, very sturdy with absolutely no shakes or wobbles when using at any height. Very smooth raising and lowering.
Easy to assemble with a helper.”
“A perfect size for any IT professional working with multiple mobile devices or laptop computers and needs extra space to build Lego too with the kids.”
