Hi Elaina,
You order was processed at our warehouse and picked up by Australia Post on April 1st. Unfortunately, once it's with them, it is out of our control and there are delays at the moment due to the COVID-19 crisis.
We hope you receive your parcel very soon and are able to edit your review to reflect your feedback on the product.
Thanks,
Dan Lassen
“I ordered Urine free for my artificial lawn that my 2 small dogs wee on numerous times daily. I have had it professionally laid and we did WITHOUT the weedmat which it makes the urine worse, just sitting on top of it without draining through to the soil underneath.. (learnt that from experience on another artificial lawn we had)
The smell was on the lawn was mild but definitely more wiffy on a hot day.. I live up north so we experience alot of hot days. I sprayed the urinefree on at night when it was cooler and covered it with a tarp until morning... in the morning I hosed the lawn down and to my delight..no urine smell! ☺️ It has only been a week since I have done this so hopefully if I keep on top of it and spray the backyard fresh in between it will keep the dog urine smells at bay.
Will definitely be ordering more of this product. Thank you
Ps the hand battery sprayer is definitely worth the investment!”
“After trying to determine what the putrid fertiliser smell coming from our synthetic grass backyard was for some time, we finally realised the smell was coming from the area where we toilet the dog. Enter UrineFREE! What a great product! The smell is gone and after follow up with backyard fresh, out yard is now a pleasant place to be.”
“Was a tad skeptic when purchasing this product, but I am totally sold now.
It does what is says it does and the scent it leaves on the grass is very pleasant.
THANKGOD I found this product as I would have had to pave my area as I wouldn’t have been able to put up with the the smell of my dogs urine. Excellent excellent product. Follow the instructions and you can’t go wrong.”