“We have a tray with synthetic grass and I was very concerned about the awful smell of the 'grass' even though I was hosing it constantly. I was worried about our neighbours in the unit block!
One go with the Urine Free with the battery spray fixed the problem immediately. I used the Backyard Spray in other areas she used and I could not be happier. A brilliant product!”
“This product has a pleasant scent, not over-powering. It hasn’t left any stain on the pavers and easy to clean afterwards. It has been useful as our puppy can leak inside. Outside, she will oftentimes choose to pee on the pavers. This product does not leave stains when dried. It will be my go-to product. Highly recommended.”
Hi Penny,
We are sorry to hear urineFREE didn't work for you. We always appreciate the opportunity to help our customers solve their problem before it's rated. We would be delighted to help you find out why it didn't work and help you through the application process if you would like to contact our customer support team at sales@urinefree.com.au or on 03 9318 0996.
We know our products and we completely back them with a money back guarantee to work as directed or your money back. However when customers tell us it hasn't work we always ask a few questions...
1. How big is the area being treated?
2. What is the underlay underneath the synthetic turf?
3. How long has your dogs been using the grass for?
4. How big are your dogs?
5. Does your turf have any infill?
Again we'll be happy to help because we and so many customers know our products work when used as directed. We hope to hear from you.
Thanks,
Dan
“A bit on the expensive side but it actually worked on my synthetic grass removing the horrible odour especially on warmer days . I will be using this product again and I would recommend it”
