Hi Bianca.
I am so sorry you have had a bad experience with our battery sprayer and we back our products 100% so I will organise a replacement once I've heard back from you in regards to your address.
Thanks
Rachel
“Brought UrineFREE to aid control of smell for a person with urinary incontinence who has to used a communal laundry. Very successful. Our only difficulty is that the cap attached to the sprayer does not fit the 5l bottle. Resorting to duct tapeā¦”
“I am onto my second order of urineFREE. It worked with some persistence on a rug that had many old piddles on from both my cats and my dog. I had no idea how bad it was until we moved. It brought the smell out on first try and then it got better with a few more tries and then just the urineFREE cleaner smell and now nothing.. Which is great..I love that rug.
I bought the 5litre container and the battery operated sprayer in my latest order and hit my synthetic grass with it..sooo easy. I wished I got the sprayer in my first order. Highly recommend and for as long as I have pets I will always have a bottle in the cupboard.
P.s I used a teeny little bit in my Robo Vacs mop cycle and the floors came out sheeny shiny.”
“I never expected the results we got. Many of our pet stains were really bad ,so much so I was going to replace the carpet, Thanks to your product ,the carpet is like new. Great product ,will order more for future stains. Christine Roffey”