“We’ve now purchased these products multiple times! It works amazingly well! We had tried so many other products with minimal benefit. These products are a game changer!! Wholeheartedly recommend these products!”
“I was under the impression that urine free should last longer than a few days
Our artificial lawn starts to smell not long after spraying.
It is done according to instructions.
Being very expensive I expected more.
Please advise
Marcella Curtis”
Hi Marcella,
Thank you for your enquiry. We have replied to you via email but haven't heard back.
We know our products and we completely back them with a money back guarantee to work as directed or your money back. However when customers tell us it hasn't work we always ask a few questions...
1. How big is the area being treated?
2. What is the underlay underneath the synthetic turf?
3. How long has your dog been using the grass for?
4. How big is your dog/s?
5. Does your turf have any infill?
6. Is this the first time that you are using urineFREE on the area
7. Has any other products been used prior to urineFREE application?
Again we'll be happy to help because we and so many customers know our products work when used as directed.
We hope to hear from you.
Kind Regards,
Dan Lassen
Managing Director
“Love the sprayer, previously I purchased a pump sprayer from Bunnings which was very hit and miss. With the sprayer once attached to the product bottle it works perfectly.”
“We live in an apartment with two whippets and have made an outdoor toilet for them on our balcony . UrineFREE is a great product for keeping smells away.”