“Our two Aussie Terriers hate rain and won't go outside to wee. We have a inside toilet on our patio for them which they both use on rainy days. Unfortunately their aim does not always land on the potty grass and we end up with urine on our pavers. Without Urine Stain & Odour Remover our grey pavers would not be grey! UrineFREE Stain & Odour Remover plus UrineFREE Artificial Grass Cleaner keeps everything on our Patio smelling great and clean.”
“Treating large paved area with heavy staining and strong odour. Product is breaking down uric acid crystals after a few applications. Product smells much better than the dogs urine. So far it’s working well but will be a long process due to the area being untreated for years.”
“A value pack of the best stain and odour remover. This product has excellent odour killing properties and leaves a lovely soft perfume in its place. Highly recommend it for big scale odour issues such as pet accidents even if the odour goes through to the concrete slab. This is your product.”
“Tried it.
It helped, but didn't remove the stains.
Contacted support about a refund, and was advised to keep trying the product. Helped a little more with the smell, but not fully resolved. Stain still very obvious.
Then got a refund.”
Hi.
Again I am sorry that we weren't able to remove the stain and the odour completely for you.
My guess is that the chipboard underneath the carpet may have had alot to do with the lingering smell and possibly even the stain.
You tried everything that I asked of you so i do appreciate that and in return, we stood by our promise of a 100% money back guarantee.
Thanks
Rachel
“I have found this product the best I have used.
I need to ask questions and spoke to someone.
They said to call back if I had further questions.
I have called back numerous times and left 2 separate messages. It is pointless leaving messages as I don’t get a response.
I got an email response back. Not good enough.
I want to speak TO A PERSON, not read an email!!!!”
