“This is amazing stuff it helps keep our Artifical Grass smelling clean with No urine smell on hot days. Our frenchies can even walk on it after spraying”
“This product seems to work initially but it is an expensive way to deal with a bigger area. Will persist with trying to keep the dogs off the fake lawn as much as possible. A combination of hot sun on the lawn and it being a large area can make the product ineffective. May be better suited to just small blotches that you know exactly where the problem is”
Note: This issue was handled over the phone with the customer.
If you are in a similar situation, please note that months and months of using the area will cause the uric acid to sink down into the ground. Watering the area to try and get rid of the urine smell will make it worse because it causes the urine acid to go deeper into the ground.
In such a case, we recommend to fully saturate the ground with a heavy application of urineFREE to reach the uric acid crystals, which may be located a few centimetres beneath the surface.
A few other tips:
- Apply the product at nighttime out of the heat of the day
- Before applying urineFREE, spray the synthetic turf with water to cool it down
- If absorbent infills have been used, please ensure that these are saturated with water prior to using urineFREE
- Then apply urineFREE in a heavy application, focusing on the high use areas
- Cover the treated area with plastic and leave for 24 hours
- After 24 hours, remove the cover, rinse the area with water and let it air dry.
We hope this helps.
Kind Regards
Dan Lassen
Managing Director
“We have been using this product now for a few years with our dogs.-I would not buy any other product. 100% removes the odour and the stain. I tried other products prior to this and they just don’t do the job. I wish this product was sold more in pet stores as people only buy what’s available-people are missing out on what I believe is a superior product that works every time. Great product that actually works!”
“Always a bit daunted buying things from the internet, but we have used our 5L enzyme cleaner over the past month to save a very expensive mattress and on old stains in the carpet (soooo many, do get a UV torch when you buy this stuff - essential to find where the damage has been done). For these old messes it has taken in excess of four applications to be rid of the pee smell. Some areas remain a little discoloured when viewed with UV torch and on the white of the mattress, but very happy with our purchase. Less happy with our pets for all this trouble. Will purchase this in favour of the pet shop brands which we have used with mixed success in the past.”