Hi Paulo,
Thanks for your review.
I am so sorry that you have experienced a flow drop, but the water tastes good proving that the filter works well.
In order to give you the best user experience of our product, could you please provide more details such as pictures to help us diagnose where the problem lies in?
Please note that our customer service team is always here to help you with every problem regarding our product.
As soon as we received your reply, we will provide a further solution for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“We've had this installed for about a month and it is working great. I can now wake-up and drink the water from the bathroom sink where the older pipes in our house were worrying me, the water tastes and smells better. Now I wish there was one for the hot water side when washing my face!”
Dear Catherine,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Albert,
Thank you again for your kind review. We appreciate it very much! We genuinely hope our product will bring the expected performance and a delightful water usage experience to you!
If you have any other questions, please feel free to contact us by replying to this email. I will always be there to provide satisfactory solutions for you.
Have a nice day!
Kind Regards
Mia Lauren
Customer Service Rep
Dear Tracy,
Thank you again for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“This is a great system for people living in apartments on well water systems! It's easy to remove when you leave so the landlord will mind installing it. Supposedly, you can install it yourself but I had to hire a plumber! It took less than one hour so don't let anyone dupe you!!! This is my second one and I highly recommend it to ask my friends and family!”
It’s great to hear that you had a positive experience at Waterdrop. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
“We installed this product about 3 weeks ago. Pretty straightforward install. Husband did put the hoses on wrong and had to take apart. They are hard to take off! Lots of water pressure during 5 minute flush, then we had minimal/fluctuating pressure. I contacted customer service. They were pretty quick to respond and gave me instructions to back flush the filter. Since it involved taking the hoses off, my husband suggested we wait and see. The filter isn’t on our primary sink so I agreed. The water pressure has really improved! It’s a little reduced, but I’d expect that. We live in the city and do not have visible sediment and the water tastes fine. We bought to filter out all the other stuff! Very satisfied with the product. I recommend as an easy alternative to counter top filters.”
Dear customer,
We appreciate you taking the time to share your feedback and being so open with us. It was a pleasure serving you and your family. We are glad to hear that you are satisfied with our under Sink Ultrafiltration System. We are committed to offering high-quality products and professional services to our customers. Hope to see you again!
“This filter really makes a difference. I was very skeptic at first but not anymore after drinking water from the tap. Great taste quality , glad that I can cut off plastic bottles production from store bought waters :)”
