“I was initially not impressed with Waterdrop after ordering a 3-pack and only receiving one cartridge. Their customer service was very good and quick at getting me a new 3-pack in the mail. I actually ended up with four while only paying for three. My only concern is that the filter light stays on in the fridge which will require me to write down the date for which it should be changed. The filters perform well and they're inexpensive compared to the Samsung ones. Overall, I'm impressed with Waterdrop.”
Dear Todd,
Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service! We truly hope our product will bring the expected performance and a delightful water usage experience to you.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
