“I just had the RO system installed one week ago. It seems to work well, and I'm happy at this point! It's quiet, and fills my cups pretty fast for a filtration system.”
“Water is leaking from inside as i got E02 error and while checking the tray was full of water along with all my under the sink area..it damaged my wooden cabinet. i reported this to customer care and they informed if that happens again then replacement will be sent ..i am worried as i chose the right product ?”
Hi,
Thank you for taking the time to leave a review.
I sincerely apologize for the inconvenience caused to you by our product.
The error could be caused by many reasons and please rest assured that we will try our best to help you solve every problem caused by our products.
And yes, if the problem happens again, we will send you a replacement free of charge and make every efforts to help you reduce the loss.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“Easy to install. The light on the faucet is helpful to keep a track of the status of the system (filter etc).
Sleek and compact design. Water tastes great!”
Hi Girish,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customer.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“Easy to install. The light on the faucet is helpful to keep a track of the status of the system (filter etc).
Sleek and compact design. Water tastes great!”
Dear Vijay,
Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“Once installed it works perfectly and we are very happy with it. We did have a challenge with the first mineral filter and the line would not stay in, which caused some water to leak, but it was during installation so I was able to catch it fast. I contacted support and they were fantastic and solving the problem and quickly sent a replacement. Once we installed the replacement, everything worked great. Very happy with the overall system and the support of Waterdrop.”
Dear Greg,
Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“The tap water in the town I live in is horrible. I either had to buy bottled water or find another way to make the water taste decent. Waterdrop was the answer. The water that comes out of it tastes so much better than the city tap water. It wasn't that expensive so I can only say that it was the answer, the right answer.”
